Privacy Policy

This privacy statement of Simone de Vaan Translations & Language Lessons Modern Greek, located in Doetinchem, the Netherlands at Harz 21, with website address https://www.simonedevaan.nl and CoC registration number 09175190, provides information about personal data that we process from users of the services provided by us. We believe it is important to provide you with clarity about the purpose for which we collect personal data, how we use it, protect it and the rights you have regarding your personal data.
This privacy statement may change from time to time. We always publish the latest version on our website.

Do you have any questions?
If, after reading our privacy statement, you have questions about the content or implementation or if you have complaints about this, please contact us: Simone de Vaan Vertalingen & Taallessen Nieuwgrieks, Attn. Simone de Vaan, Harz 21, 7007 LR Doetinchem, the Netherlands of email: simonedevaan@yahoo.com. We will then contact you shortly.

Privacy and Confidentiality
We will make every effort to maintain the confidence of customers and visitors to our website(s). After all, we not only receive the usual customer data, but also translate special data that (may) be contained in personal documents. The use, translation and storage of this data is referred to as ‘processing’ in the General Data Protection Regulation (GDPR). As a sworn interpreter / translator, not only the GDPR applies to us, but also the Sworn Interpreters and Translators Act. This includes our duty of confidentiality with regard to the content of documents to be translated and their translations, whether these translations are certified or not. That is why we do everything we can to protect your data, texts and documents and all sworn and non-sworn translations against misuse, loss, unauthorized access, unwanted disclosure and unauthorized modification.

You have the right to view, correct or delete
If you have any questions about the processing of your personal data or if you want to know what data we have registered about you or for what purpose we use it, you have the (legal) right to inspect your data. In addition or in connection with the inspection, you can request us to adjust or delete your data.
You can also object to the use of your personal data for market research and sales activities. If you no longer wish to receive e-mails or other correspondence of a commercial nature (research, direct marketing, telemarketing and / or e-mail marketing), you can unsubscribe via the hyperlink enclosed with the correspondence. You can also send us a message at the above address.

What personal data we collect and why we collect it
Personal data due to the execution of one of our services: We use your information to perform the offered service as agreed. When you place an order with us for one of our services, you will be registered with us as a private customer.
Personal data for requesting information or a free estimate: In the event that you request information or a nfree estimate from us, your data will be stored in our file. We use your data in order to be able to contact you with specific questions or in order to send you a free estimate. Your data will be destroyed by us as soon as it is no longer relevant for the purpose for which it was collected, unless you have notified us that you wish to be kept informed of our range of services.
Personal data due to electronic newsletters: When you have registered via our website(s) or by means of special registration forms as a subscriber to one or more of the electronic newsletters provided by us. Registration takes place by means of a so-called “double opt-in” process, which means that you will only be listed as a subscriber if you follow the instructions after registration via the website, which will then be sent to you by e-mail. At the bottom of every newsletter you will find a hyperlink with which you can easily unsubscribe from further receipt of one or more newsletters. If you unsubscribe from further receipt of the newsletter, your personal data will be removed from our registration.
Sharing of personal data: In the performance of the position of official interpreter / translator, strict confidentiality applies with regard to your personal data. Unless legally required, your data will only be shared with a third party if we engage such a party in connection with any second correction or outsourcing of (part of) the work. Such a third party is at all times bound by the duty of confidentiality as referred to in the Sworn Interpreters and Translators Act.

Cookies
We use so-called “cookies” on our website(s). Cookies are simple text files that are stored on your computer by your browser and contain information. The website instructs the browser you use to view websites (e.g. Internet Explorer or Google Chrome) to store these cookies on your computer. We use both “functional cookies” and “tracking cookies”. The functional cookies are used to make the website more user-friendly by keeping track of the visitor’s behavior and saving certain preferences, for example when registering for an event. The tracking cookies are used to keep track of visitor statistics about the use of our website. We use Google Analytics for this.
You can also disable these cookies. To do this, go to the settings in the menu of your browser to refuse all cookies or only certain cookies. Please note that if you do not accept the cookies, you may lose certain functionalities of the website and / or the ease of use of the website will be limited.
When you leave a comment on our site, you can indicate whether we can store your name, your e-mail address and website in a cookie. We do this for your convenience, so that you do not have to re-enter this information for a new response. These cookies are valid for one year.
If you have an account and you log in to this site, we will store a temporary cookie to determine if your browser accepts cookies. This cookie does not contain any personal data and is discarded when you close your browser.
Once you log in, we will store some cookies in connection with your login information and screen display options. Login cookies are valid for 2 days and screen options cookies last for 1 year. If you select “Remember me”, your login will be saved for 2 weeks. As soon as you log out of your account, login cookies will be deleted.
When you change or publish a message, an additional cookie is stored by your browser. This cookie contains no personal data and only contains the post ID of the article you have edited. This cookie expires after one day.

Embedded content from other websites
Messages on the website(s) may show embedded content. (For example videos, images, messages). Embedded content from other websites behaves exactly the same as if the visitor has visited this other website.
These websites may collect data about you, use cookies, embed third-party tracking and monitor your interaction with this embedded content, including the interaction with embedded content if you have an account and are logged in to that website.

How do we use data?
We use the personal data in our possession to perform the services for which an order has been placed with us.
Market research: We use your data for analyzes, whether or not enriched with data from external sources, in order to gain a better insight into the purchasing behavior and purchasing preferences of our users. These data enable us to develop services that take the wishes of our users into account as much as possible.

Who do we share personal data with>
Personal information is treated by us in strict confidence and is not sold to third parties.
Under certain circumstances, we do share personal data with third parties. However, this is always done under strict contractual conditions, including a confidentiality clause.
Fellow official interpreters or translators: In the case of second correction or outsourcing of (part of) the work. Professionally, there is strict confidentiality with regard to all your (personal) data.
Marketing partners: In connection with our marketing and (market) research activities, we may share personal data with the marketing agencies we work with.
Websites: Our websites are written and hosted by third parties. The moment a user registers for any reason on a website, this registration therefore takes place with such a third party.

Where are personal data stored?
Our data is stored either on our own servers or on third party servers. These servers are located within the European Union.

How long we keep your data
In the context of the obligation to provide proof to Sworn Interpreters and Translators office (Bureau btv) of the Ministry of Justice and Security and the fiscal retention obligation, we will keep your personal data for seven years. After that time, your contact and billing information will be deleted. We keep the translation files because they are important for our business operations and liability. Official translations remain valid indefinitely and we can be held accountable for them infinitely. In addition, our translations are full of customer-specific terminology that we use in a subsequent translation for the same customer with a view to consistency and good quality. Furthermore, it must remain possible to provide a translation again.
When you leave a comment, that comment and its metadata will be retained indefinitely. This way, we can automatically recognize and approve follow-up comments instead of having to moderate them.
For users who have registered on our website (if applicable), we also store personal information in their user profile. All users can view, change or delete their personal information at any time (the username cannot be changed). Website administrators can also view and edit this information.

What rights you have over your data
If you have an account on this site or you have left comments, you can request an export file of your personal data that we have about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data that we are required to keep for administrative, legal or security purposes.

Where we send your data
Visitor comments may be checked through an automated spam detection service.

Do you have a complaint?
Complaints regarding the processing of your personal data can be made known to us at the above address. If you are not satisfied with the handling of your complaint, you have the right to file a complaint with the national supervisory authority, the Dutch Data Protection Authority.